Positive feedback

At Shephard Building Services we are proud of our track record. We pride ourselves on providing the best quality service possible. We’re always looking to forge lasting relationships with our clients and apply the same care and attention to every project, large or small.

Here’s what our clients have to say.

“I would certainly recommend Shephard Building Services to anybody. Andy’s customer care is second to none and he did exactly what it said on the tin. The team worked under atrocious weather conditions but Andy assured us that our project would be finished for Christmas, as we had a party planned for Boxing Day & it was. They really did a fantastic job and I would thoroughly recommend Andy & his excellent team to anybody.’’

Mr & Mrs Grant, Loughborough

“We’re very pleased. One of the first things I did specify before they commenced was that they had got to clean up properly after themselves. Andy assured me that this would not be a problem and it really wasn’t. They did a fantastic job for us & they always kept things tidy & cleaned up nicely every evening. They were here when they said they were going to be here, (a reliable builder, a rare commodity these days) and we’re just so pleased. Everything was fine in regards to payment as well, Andy made it clear what was expected via a schedule of payments and we knew exactly where we were on that. Everything was done quickly and to the highest standard and we’re just really chuffed with the end result.’’

Mr & Mrs Simmons, Loughborough

“Andy did a fantastic job. He and his team did a large kitchen extension & surrounding patio area for us. The best thing about Andy was that he really worked with us really closely. He kept us well informed of what was going on at all times. He tested our ideas & came back with better ones. He was just really sympathetic and understanding to our needs. He has built us the most wonderful fire pit into our patio and that was an idea that we developed together and he was just really good to work with. They were here for quite a while and they integrated well with the family and always left the place in a respectable state. Their workmanship is impeccable. I would absolutely recommend them.’’

Mr & Mrs Andrews, Loughborough

“Our first impression of Andy was very professional. He outshone all the other short-listed builders and we are very happy that we decided to hire him. Andy was extremely tidy throughout the project and he made sure to clear the site everyday. This was important at this point because I have a young family. Andy & his team worked extra weekends to make sure that it was done on schedule. I can’t fault him. We had another builder in at our last house and there is just no comparison, I just wished we’d known Andy then! I can’t sing his praises enough, I would recommend him to anyone.’’

Mr & Mrs Miller, Loughborough

“I can highly recommend the service, professionalism and general high standard of Andy and his team. It’s always difficult in selecting the correct person to undertake work within your own home but my wife and I felt very comfortable and reassured once we had spoken to Andy. The team did a fantastic job, they were always courteous, kept us fully informed on the progress of the job, arrived when they said they would, tidied up after themselves each day and at the end of the job. Furthermore, they were also very flexible to our requirements and had no problem in fitting in the extras we decided on half way through the job.’’

Paul and Anna Smith, Leicester

“Now the dust has settled I thought I would just drop you a short note to say thank you for the excellent work you did building our extension.

Right from the start, at the planning stage, you were extremely helpful and this continued throughout the whole project. The quality of workmanship and the attitude of your employees was fantastic. When faced with the odd challenge, which can happen on any development, there was always a positive response and well thought through solutions. The works were completed on time without any rushing near the end and probably just as importantly, on budget!

I have spent 30 years in the Hotel Industry working for a major International Chain. In that time I have worked with numerous builders and contractors on small projects and multi-million pound refurbishments and I have never come across such pleasant and professional people to work with. Even the local building inspector commented “that he had never seen such a clean and tidy building site!

We are very pleased with the end result and we would certainly recommend you to other prospective customers and friends. Please pass on our thanks to your employees who were a pleasure to work with, along with yourself.’’

Stuart Coney, Loughborough

“I invited Andy to provide me with a quote for a bedroom extension I was looking do above my existing garage.

Andy was recommended to me by a friend who had also used Shephard Building Services to do his extension. The finish on his house showed a high standard of work which gave me some confidence in getting a quote.

From a number of quotes Andy’s price came back as best which was an added bonus. His team were very friendly and professional and they have done a wonderful job on my extension.  The site was always left clean and tidy and I can’t praise them enough regarding the professional finish. So much so you cannot tell I have had an extension done.

I have had plenty of compliments from the neighbours about how well the extension looks and would happily recommend Andy’s services to anybody and I would most definitely call him back if I ever decided to have any additional work done.’’

M. Makvana, Loughborough